The Patient Experience   Managed Care Services   Doctor/Practice Testimonials
The IDC Advantage
 

The Patient Experience

Every IDC facility is designed and managed to provide the best possible patient experience - from the pleasant, low-hassle environment to the quality of results provided. We monitor patient satisfaction closely, and take pride in our consistently positive results - over 95% of our patients give an "Excellent" rating to their experience at IDC, and would recommend our facility to their friends and family.

The IDC Center - IDC sites facilities as convenient as possible to leasing practices, with easy access and adequate parking - no need to navigate a confusing hospital campus. The centers themselves provide a comfortable, calm setting for patients, with thoughtful touches like additional waiting areas near procedure rooms for patient companions.

Scheduling - Because only leasing physicians may order procedures at IDC, it is often much easier to schedule patients quickly and conveniently compared to other facilities. In some cases, practices may even lease "block" time, guaranteeing specific appointment times will be reserved for their patients. Plus, unlike hospital or other imaging centers, scheduled patients do not risk getting "bumped" for emergent cases or other reasons - much more efficient for both patient and physician.

Equipment - IDC invests in the right equipment (such as 1.5T high field MRIs), to provide strong, consistent image quality, with software packages designed to meet each leasing practice's needs.

Technical Staff - IDC employs only ARRT-registered technologists, with advanced certifications in the imaging procedures they perform. Centers performing stress testing, or procedures requiring IV sedation or recovery, are staffed with ACLS-certified RNs.

Radiology Support - IDC arranges for onsite supervision of all procedures by board-certified radiologists who affiliate with our facility. Many of these radiologists have earned sub-specialty certifications as well.

Leasing physicians may choose to have their studies read by these affiliated radiologists, or by the radiology group of their own choosing. In certain instances, physicians may be able to read their own studies.